CMEPP

Working with our Supplier network to build strong service relationships

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Our relationship with our Supplier network is based on a shared purpose: satisfying the medical equipment needs of our hospital clients and members. This involves:
  • Innovating to contain dramatic cost increases
  • Maximizing efficient allocations of healthcare dollars
  • Recognizing the importance of equipment uptime in support of healthcare workers, patients and our healthcare system

In compliance with the Public Sector Procurement Directives, CMEPP has a Vendor of Record (VOR) program. When Suppliers meet clearly defined criteria, they are promoted as qualified VOR Suppliers within the CMEPP Network.

HOW WE WORK WITH SUPPLIERS

As a Supplier, you have first-hand knowledge of the challenges facing your hospital clients. Our healthcare system is experiencing operational challenges on top of severe resource constraints: a weaker financial position and attracting and retaining staff. All at the same time as they’re undergoing rapid technology transformation.

When Suppliers work with CMEPP, some of those challenges are alleviated. Here are some of the benefits you’ll experience when you work with CMEPP and our Participant community:

  • Access to a pipeline of reliable information
  • Single point of contact to resolve operational and administrative issues
  • CMEPP manages on-site issues, removing need for Supplier staff in all geographic areas
  • Streamlined work order approval, agreement and payment process
  • Higher customer satisfaction

INTRODUCING THE NEW CMEPP SUPPLIER PORTAL

We know we’re accountable for a high standard of service delivery. A new Supplier Portal adds another level of transparency in our dealings with our valued Supplier community.

What Suppliers see in the Portal: The Portal contains reports and documentation that relate specifically to each Supplier: a Preventative Maintenance dashboard with a maintenance calendar, completions and expected completion dates. There’s payment information tracking; an active service contracts database; an equipment list; and each Supplier’s Master Service Agreement.

The Portal also give Suppliers access to the Knowledge Centre, a database of articles on how we do things at CMEPP.

Getting started: As an introduction to the Portal, you can watch our Supplier Portal Navigation Video . It gives you a quick overview of the Portal’s components.

We value your opinion: After you’ve spent some time on the Portal, please let us know what you think (support@cmepp.com) and how it can be improved.

CMEPP Portal Information

THE CMEPP MODEL OF SERVICE DELIVERY

WHAT OUR SUPPLIERS SAY

THE CMEPP VENDOR OF RECORD PROGRAM

In 2023, CMEPP renewed our Vendor of Record Program to be compliant with national procurement legislation, including The Canadian Free Trade Agreement (CFTA), The Canadian European Union Comprehensive Economic and Trade Agreement (CETA) and the Broader Public Sector (BPS) Procurement Directive (ensuring hospitals achieve value for money in an open, fair and transparent manner). 

As a VOR Supplier, your status as a qualified supplier is promoted within the CMEPP network and you have access to CMEPP data and technology.

The VOR application and approval process is completed for 2023, but if you’re interested in learning more about becoming a VOR and the next Supplier Qualification (RFSQ) period, please get in touch with CMEPP.

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For Suppliers, the designation of VOR with CMEPP has the following advantages:

  • Reduce reliance on hospital RFP and quote requests
  • More efficient work order approval and service contract awarding process
  • Access to a growing critical mass of hospitals through one channel
  • Standardized agreement terms and conditions for all hospital equipment
  • Coming soon: VOR Suppliers will receive service contract summary information
  • Fast payment turnaround – no date-based delay if Agreement, Work Order and Invoice align

As a VOR Supplier, your status as a qualified supplier is promoted within the CMEPP network and you have access to CMEPP data and technology.

The VOR application and approval process is completed for 2023, but if you’re interested in learning more about becoming a VOR and the next Supplier Qualification (RFSQ) period, please send a note to CMEPP with the subject line ‘Become a CMEPP VOR’ or click below: